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Old 08-26-2004, 04:25 PM
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Post Taking a Ride on Disney's Dark Side

     
  

Here's a question: Is Walt Disney Co. a marvelous Southern California economic engine or … the Spawn of Satan? I spent a week in August grappling with just this question, on vacation with my wife, my three boys and my brother and his family at Disneyland.

Even the biggest fan of the Happiest Place on Earth has to admit that there is something slightly unnatural about the "Disney Experience." For me, it began with the reservation. My phone call was answered by a "cast member" named Cathy. All Disneyland employees are "cast members," so when you think you're talking to a reservations clerk you're actually talking to someone who is playing a reservations clerk.

No matter what I asked her, the answer was always a delighted, robotic "I am glad you asked that question." Had I asked "Is Michael Eisner the Dark Prince and are you one of his evil minions?" she would have responded, "I am glad you asked that question, no, Mr. Eisner is not the Dark Prince but the CEO of Disney Co. and I am cast member Cathy." Even when I inquired about an overcharge of a few hundred bucks, Cathy happily said, "I am glad you asked that question, yes, you have been overcharged."

But it wasn't Cathy's preternatural cheer or even spending $250 a night for a Disneyland hotel room that sent me to the Bible for a quick refresher on Satan. It was standing before the giant gates of the Magic Kingdom with the kids, waiting to get my hand stamped. Revelations 13 became reality: "And [the Antichrist] causeth all … to receive a mark in their right hand, or in their foreheads: And that no man might buy or sell, save he that had the mark…."

We observed one man attempting to make a sale without the mark. He was dressed as Captain Hook and offering to pose for pictures. He disappeared "backstage" in a sea of cheerful Disney security men.

Once marked ourselves and inside the gate, things only got creepier. Ben, 6, Jack, 4, and Aidan, 2, as if compelled by some inexorable hidden force, pulled me gently and effortlessly toward insolvency. Is it a coincidence, I wondered, that Disney, Mickey and Eisner all have six letters?

Back to Revelations: "Let him that hath understanding count the number of the beast … [666]."

There were other portents. Who but the biblical Beast would sell bottled water in August in Anaheim for $2.75 each? And the surveillance — I've heard there are more security cameras at Disneyland than at the Pentagon. When my wife accidentally spilled a drop of milk in the lobby of our hotel, I bent down to wipe it up only to suddenly see the feet of a maid. She had a towel at the ready. We slowly backed away. John Ashcroft might want a lifetime Disneyland pass: thousands of people under constant watch, rapid disappearances of troublemakers "backstage" and mandated smiling from all employees.

On his last day, my brother, Chris, a thoroughly logical architect from Chicago, went to the front desk to note that he had been mistakenly charged $18 for six bottles of water from the refrigerator in his room. The cast member behind the counter calmly assured him that the charge was correct because the bottles had been moved; a sensor on each bottle immediately registered the shift on Disneyland's computer system. (It turns out that a leftover pizza, pushed into the fridge, was the culprit.)

"I guess it must be a lot of trouble keeping track of things in hundreds of rooms," Chris said.

"No, it is no trouble at all," came the reply.

For the Disney Co. and for Eisner, Disneyland and its clones are a cash machine. They yielded a hefty profit this year, with every bottled water sale offsetting the hundreds of millions of dollars that a shareholder lawsuit led by Roy E. Disney, Walt's nephew, accuses Eisner of wasting. The suit, however, steers clear of the possibility that Eisner's reign is not just financially wasteful but biblically evil.

When the day finally arrived for our departure, my wife and I packed up a roomful of Disney products into bulging bags. We then realized that we had no money to give the bellhop. Gathering every quarter and dime we could find, we put together a $4.85 tip. When I handed over the small change, I explained that this was all that was left — Big Mouse had literally taken my last nickel.

The bellhop smiled knowingly and released us back into the world. But as we drove away, Jack piped up from the rear seat: "When," he asked, "are we coming back to Disneyland?"

Evil, pure evil.
--------------------------------------------------------------------
Taking a Ride on Disney's Dark Side
By Jonathan Turley
Jonathan Turley is a law professor at George Washington University.

August 26, 2004

http://www.latimes.com/news/opinion/...mment-opinions
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Old 08-26-2004, 06:23 PM
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Hmmm.

There is no disputing the fact that the Disney Corp. is a money driven machine. They have there hands in every cookie jar imaginable. I don't know if it is fair to label them spawns of Satan. I admit that my biggest complaint about Disney is the expense of the whole experience. And I even believe that Eisener has something to do with the prices that always seem to go up. But I don't believe that Disney as a whole is evil. This is an interesting point of view but will you be returning? Life is all about the choices we make, right?

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Old 08-26-2004, 06:41 PM
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In every company, there are employees to executives which can be a negative influence on the company. In this case, Roy Disney has taken every opportunity to bash Michael Eisner and claim that everything he has done is with the intent to destroy the company. Without knowing Mr. Eisner, we cannot possibly determine what is or what is not truthful about his influence on the company. On SaveDisney.com, every problem with the Walt Disney Company is because of Eisner and there is no other person responsible. As much as the general public may believe this, all faults of a huge company such as Disney cannot possibly be the fault of one person.

Admittedly, Disneyland Paris, the Disney Studios Paris, the Animal Kingdom, Disney's California Adventure, and the new Hong Kong Disneyland have been Disney blunders and are inexcusable. At the same time, Eisner is not making the day-to-day evaluations as to what will be done with the parks and is just greenlighting the projects as a whole. With a soaring debt which is currently estimated at $11 billion dollars, you can't build parks the way Disneyland was built when it opened in 1955. While I feel that such rapid expansions shouldn't have taken place until each individual park was built in it's entirety, there are plenty of executives and board members who are not revealing their disgust and making every effort to cancel a project.

The Chief Executive Officer of a company should receive both the pats on the back and the slaps in the face. When something positive is done, it is considered that "WDI pulled this one off dispite Michael" and when something goes wrong "WDI can't do everything themselves." If the blame is going to go somewhere, I think that everything that goes well shouldn't be quieted down for the purpose of removing an unfavorable executive.
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Old 08-26-2004, 06:54 PM
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Very good point. I agree. Eisner can't be blammed for evreything, after all someone had to let him get away with making mistakes. That would be the Boards fault, would it not? And wasn't Roy a part of that Board up until recently. I still think it boils down to money. Disney is a very powerful corp. and we all know that power corrupts. This is the negative influence I believe you have found.
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Old 08-26-2004, 07:37 PM
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I'm sorry, the Disney Company is like any other company in the world. If you go to mostly and other theme park prices are either the same or more then what Disney is. I went to Magic Mountain not so long ago and the prices were more then Disney's.



Not everything at Disneyland is expensive. Many things are the same price that you would find in a store. Such as a shirt or a mug. Something's at Disney are expensive because you can't find another like it in the world.



The hotels are not the cheapest because you are paying to be so close to the parks. It would be the same as if you had a choice between a hotel right on the beach or by the beach. Obviously the one on the beach would be much more then the one close by.
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Old 08-26-2004, 09:20 PM
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Your right Jeff.
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