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Old 09-22-2002, 12:12 PM
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Marty Sklar:Creative chief drives Imagineering

By Richard Verrier | Sentinel Staff Writer
Posted September 21, 2002
LOS ANGELES -- Just out of college, Marty Sklar was overwhelmed to find himself as Walt Disney's newest writer.

Sklar, in awe of the charismatic entrepreneur, followed behind with pen and index cards in hand, scribbling down Walt's orders, ideas and one-line gems: Know your audience. Tell one story at a time. Wear your guests' shoes.

It wasn't until many jobs later, and long after his mentor's death, that Sklar recognized the treasure trove of wisdom he had compiled at Walt's elbow. He distilled it all into "Mickey's Ten Commandments," now one of the company's most widely circulated screeds and a bible of the theme park industry.

The lessons became a cornerstone of Sklar's own icon status at Disney, where he is among the last of a generation of creative minds who worked so closely with Walt that he became known as the Sorcerer's Apprentice.

Today, Sklar is a Sorcerer in his own right as the creative head of Walt Disney Imagineering, the company's design and development arm. The group, which ranks as one of the largest of its kind, celebrates its 50th anniversary this year.

"When people see Marty, they see Walt," says Imagineering President Don Goodman. "When Marty says something is good, it's almost like Walt says it's good."

Sklar, 68, took on the mantle of handing down Walt's pioneering philosophy of family entertainment after the founder's death in 1966.

"It actually affected me more than when my father died," says the soft-spoken Sklar. "I finally realized I never had to think like my father, but in order to write for Walt Disney, I had to try to think like Walt Disney and use words that he used. It got so deeply into that, it had a tremendous effect on me."

Their relationship has guided Sklar during the past three decades as he headed the creative development of Disney's theme park juggernaut and led the company's forays into the cruise business, interactive TV, housing development -- even the redesign of Times Square.

Sklar's imprint is on hundreds of attractions, from It's a Small World to Space Mountain to the new Flik's Fun Fair opening next month at California Adventure.

Tough times for tourism

Sklar's role is more critical -- and challenging -- than ever for Disney. Theme parks, though reeling from a sharp drop-off in international tourism, account for one-third of the company's revenues.

Sklar's job is a balancing act between developing often expensive attractions while holding the line on budgets that have grown tighter in recent years as Disney's bottom line and stock price have sagged.

His most important role, though, is keeping the company from straying too far from its roots.

"He was there from the beginning and walked in Walt's footsteps," says Disney parks and resorts chief Paul Pressler. "He has that Jiminy Cricket consciousness."

Jiminy presides over a decidedly quirky kingdom. The group was established by Walt Disney in 1952 to dream up Disneyland. Unlike their button-down peers in the swank corporate headquarters in Burbank, Calif., the Imagineers work out of a collection of drab buildings in Glendale where secrecy and security protocols rival that of military installations.

Sklar and his colleagues pride themselves on their unconventional ways. Consider Joe Rohde, a senior creative executive and explorer who sports a handlebar mustache and an elongated ear lobe, stretched by a string of shells and bones collected from his visits to tribal villages in Africa, Thailand and Nepal.

He once brought a tiger on a leash into a meeting with Disney CEO Michael Eisner to illustrate the allure of live animals. Stunned, and no doubt impressed, Eisner gave Rohde the go-ahead for Animal Kingdom, Walt Disney World's fourth theme park.

'Blank piece of paper'

Top creative leaders meet weekly with Sklar for brain-storming sessions where the agenda is rarely dull. At one recent meeting, the creative team took turns sniffing vials containing foul odors for a stink bug character at the California Adventure theme park.

Pitches can be equally unconventional. Two years ago, ride designer Eddie Sotto flopped back in a chair, thrust his feet into the air and blurted out his best impression of a space shuttle takeoff.

Sklar instantly grasped the concept and championed what would become an $120 million simulated space ride called "Mission: Space." The project, designed with the help of astronaut Story Musgrave and NASA, opens next year at Walt Disney World's Epcot.

"There are two ways to look at a blank piece of paper," Sklar says. "One way is to see it as the most frightening thing in the world because there is nothing on it, and you have to make the first mark. The other way is to see the blank sheet as the greatest opportunity in the world . . . you can let your imagination fly in any direction."

Sklar's world is steeped in Disney. He wears a brass Mickey Mouse ring and a Mickey Mouse watch with three faces so he can tell time in Los Angeles, Paris and Tokyo. The license plate holder on his Big Yukon suburban reads: "We make the Magic." Sklar writes with a red pen, just as Walt did.

On the wall, next to an original sketch of Space Mountain, is a framed copy of a quote from Walt: "When you believe a thing, believe it all the way. Have confidence in your ability to do it right. And work hard to do the best possible job."

Sklar reads it almost every day.

Unlike his famously intense mentor, however, Sklar is unimposing and low-key. "He's one of those very rare people who is not interested in getting credit for anything and loves to see other people get credit for what they do," says Disney Vice Chairman Roy Disney. Yet, "he has creatively influenced everything we've ever done."

Sklar is a savvy pragmatist who knows how to adapt to changing fiscal realities and bosses. In recent years Sklar has guided the division through a rocky period, when it came under fire for costly delays. Several hundred jobs were cut and the group restructured to make it more fiscally accountable.

Sklar's team doesn't always hit the mark. Disney's most recent U.S. theme park, California Adventure, continues to struggle from lackluster attendance. "He defended it greatly, even though I think privately he must have realized its shortcomings," says David Koenig, a Disney historian.

Sklar looks to the future

Sklar says it's still too early to judge the $1.4 billion project because it opened in a down economy.

"Once [the park] gets some of these new attractions, it's going to be a different park, more in line with other Disney parks," he said, noting that along with Flik's, a thrill-ride -- Tower of Terror -- will be added. "Theme parks are living things. They can be manipulated, changed and grow."

It's a lesson Sklar learned long ago, shortly after his first encounter with Walt in an office tucked behind Main Street. It was two weeks before the opening of Disneyland in 1955. Construction crews worked frantically to finish buildings and rides, and furnish shops and restaurants.

Sklar, who was raised in Long Beach, had just started a summer job. He was about to give Walt a 10-minute presentation on how he would create a Disneyland newspaper for Main Street.

"I was frightened. Here I was 21 years old, had never worked professionally," recalls Sklar, then a junior at UCLA where he worked for the Daily Bruin newspaper. "He had time for even the smallest detail, like my newspaper."

The Disneyland News was the least of Walt's problems on opening day. Fountains didn't work. Rides broke down. Women got their heels stuck in wet asphalt. "Most people had a horrible time at the opening," says Sklar. "It was a mess."

But also an opportunity for Sklar. He returned a year later after graduation to write marketing and sales brochures for Disneyland. Impressed with his writing skills, Walt soon promoted him to Imagineering's predecessor, WED Enterprises. There, Sklar and his colleagues developed Disney shows for the 1964-65 New York World's Fair.

The experience catapulted Sklar into Walt's inner circle. He prepared scripts for Walt's news conferences and TV appearances, and wrote the annual message to shareholders. That's when Sklarbegan taking notes on Walt's business philosophy.

As Disney and his lieutenants secretly bought up thousands of acres of swamp land in Central Florida in the mid-1960s, Sklar prepared the speeches and presentations that Walt would give at key meetings with Florida politicians, where Disney World would later be built.

After becoming creative leader in 1974, Sklar guided the creation of eight Disney theme parks on three continents.

Boosted by Eisner and former Disney President Frank Wells, the group's payroll grew from 400 in the 1980s to more than 2,500 by the late 1990s. Employment has since fallen to 1,600, as the pace of work has ebbed but another growth spurt is expected as Disney builds a theme park in Hong Kong and plans a second park in China.

Remembering the chances Walt gave, Sklar has recruited younger, often inexperienced talent to build his team.

"If you talk to every one of the creative leaders . . . they will all tell you they got their break from him," says WDI Executive Vice President Tom Fitzgerald, Sklar's heir apparent, whom Sklar hired straight out of college in 1978.

Sklar speaks of his apprentices with the pride of a father, expressing confidence that Walt's vision is in good hands.

"I think so much of the talent here, many of whom I personally hired, as kind of like my kids. And my kids have grown up and they really know how to do it."

Richard Verrier can be reached at 1-800-528-4637, Ext. 77936 or richard.verrier@latimes.com.
Copyright © 2002, Orlando Sentinel
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Old 09-22-2002, 12:17 PM
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Disney Gets Rid of its Imagineering R&D Group!

From Animated Movies-'Kurt' writes the following, in response to the Marty Sklar article (ABOVE): "Check the timing! Yesterday Eisner closed the R&D section of imagineering and fired hundreds of people in imagineering leaving only a skeleton crew left. Eisner has violated almost every one of Marty and Walt's ten rules. The pink slips and the fluff article no matter how well deserved indicates to me that Marty is on his way out and Imagineering is a thing of the past." And indeed, Mouse Planet reports that "a few months ago, the head of R&D, Eric Haseltine, left Disney to join the National Security Agency. He gave everyone a pep talk about how Disney still values R&D, etc, but the writing on the wall [was that] Disney wanted to get rid of its R&D group. Last week, they announced the plan to merge Imagineering R&D into the regular Imagineering team, and on Wednesday, a large percentage of R&D was notified that they were fired. Eisner has to cut hundreds of millions of dollars to satisfy the investors, [so] people with 15+ years with Disney, and many successful products and patents behind them, were shown the door."
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Old 09-22-2002, 01:11 PM
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It seems to me that Walts dream is turning into a nightmare for the original crew members who helped build Walts Dream.....

What a shame that investors are faceless money mad unchildlike gits who could or would not see a child smile unless he or she pays through the nose for the privelage:ARGUE: :ARGUE:
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Old 09-22-2002, 09:53 PM
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And systematically, Eisner has been axing those who either knew Walt or want to follow his desires for his company. Very sad.
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Old 09-23-2002, 08:40 AM
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And all we can do is watch! That Eisner :&devil: :rmad: :rmad: :&devil:
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Old 09-23-2002, 12:24 PM
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This is very interesting and disturbing what you all are talking about. The first article was very neat. Marty sounds like a very neat man and a great asset to the company. All the people getting fired and things is troubling though. I can understand if they want restructure, but to fire so many people can hurt a company especially when Disney needs these people to succeed in the future. Sure when a company isn't doing well people will be fired, but Disney's backbone for the parks is WDI. If they lose good talent the future of the parks is bleak. The parks need to be biult up and be better so the company can do better and that will be harder with the talent gone. :&help:

Last edited by netenyahoo; 09-23-2002 at 12:28 PM.
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Old 09-23-2002, 09:15 PM
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Particularly if the systematically get rid of all of the people who know/understand/uphold Walt's ideals! Then Eisenr and his fellow monkeys can then do whatever they want to. He has enough money to never have to work again...what does it matter to him if the company folds or not? It's horrible to say that...but that is why the board is looking at getting rid of him. He's lost the "touch"...not just the talent to allow others to create...but the human touch!
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Old 08-11-2003, 02:31 PM
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I agree with some of his ideas, but if Eisner thinks he can use and abuse his responsibility just for money, not magic, than let someone who can use and respect the Magic and Wonder that Walt gave usthan let THEM take over, and Show EISNER the door, so he won't lay off anyone else just to IMPRESS INVESTORS, unless he does when he's working at a Hardees in Georgia...and may Walt haunt him for ages to come! OOooh, I'm so mad I could EXPLODE! Hooo, glad I'm over THAT!

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Old 08-11-2003, 02:48 PM
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Michael Eisner is still here & probably has never seen the inside of a Hardees in Georgia, so don't hold your breath.
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Old 08-11-2003, 06:18 PM
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Exclamation

When did the board begin to consider firing Michael Eisner? Though, Eisner has been around to build M.G.M. Studios, Blizzard Beach, the Animal Kingdom, and more, I don't think he understands, much less cares, the backbone of the Disney empire. If I were Michael Eisner, I would immediately take a paycut. This does several things. First, it shows that the company is more important than mansion(s) and limo(s). Next, it shows INVESTORS and CAST MEMBERS that manpower is more important than possessions. Overall, it would just say that he values the happiness and success of his co-workers more than his own wealth. This apparently isn't the case. I am not blaming him for the downturn in the economy and slumping park attendance. But the fact of the matter is, he is the Chief Excetive Officer of one of th most influential companies on the face of the planet. He has to set a good presedent for others to follow in the Disney company. Who knows, maybe Michael Eisner will surprise all of us here at Talk Disney. I sure hope he does.

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Old 08-11-2003, 06:33 PM
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This is a very old article (almost a year) and while Micheal Eisner may not be doing what many people would have him, everything he has done has not been bad.
Saying what you would do if you where him is hypothetical.
Many people feel they can run another persons life better then they themselves can. I personally subscribe to the "walk a mile in my shoes" theory. Besides one can really never know how they would react unless faced with or given the situation.
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Old 08-11-2003, 06:52 PM
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Quote:
MickeysGirl said: This is a very old article (almost a year) and while Micheal Eisner may not be doing what many people would have him, everything he has done has not been bad.
Saying what you would do if you where him is hypothetical.
Many people feel they can run another persons life better then they themselves can. I personally subscribe to the "walk a mile in my shoes" theory. Besides one can really never know how they would react unless faced with or given the situation.
I understand that, MG, but I was simply saying that I think Eisner may not be in touch with the roots of the Disney company. Like I said, the economy and slumping park attendance is not directly (or indirectly for the most-part) his fault. But I am saying that many feel that the "magic" is losing it's touch. The sad thing, is that most companies are turning into this "quantity" and not "quality" theory, just as some feel that Eisner is pulling with Disney. I am still unsure where I stand on Micheal Eisner, but I know for certain that he has surprised the world with the additions to the Disney theme parks.

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Old 08-11-2003, 10:26 PM
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As I said earlier, I agree with some of the choices He's made have been smart. For example, Fantasmic! would have some serious religious issues right now if it weren't for him. I'm just saying that he is letting his ego become a little too big.
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Old 08-11-2003, 10:52 PM
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Quote:
AnonyMOUSE said:As I said earlier, I agree with some of the choices He's made have been smart. For example, Fantasmic! would have some serious religious issues right now if it weren't for him. I'm just saying that he is letting his ego become a little too big.
I think that Eisner will make some good and bad choices, though none should put the company in serious jeopardy. The only way this can be achieved is if Disney parks become ranked somewhere along the lines of Six Flags or so. Now, there is nothing wrong with Six Flags, but we are used to the higher standards that Disney has to offer. Look at the members on these boards. We're all talking Disney because we love the standards that Disney has made for all of it's parks. As for most things, time will have to tell for what will unfold for the future of the Walt Disney company.

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Old 08-11-2003, 11:36 PM
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The only way Disney would go the way of Six Flags would be if they begin building theme parks with nothing but thrill rides which some Disney fans seem to want.
I am not knocking Six Flags, many people enjoy these amusement parks. There are forums devoted to them just as there are those devoted to Disney's Theme Parks. I just prefer Disney.
The economy of the Disney Co. is going to largely depend on the world situation and how it is handled, much more than what Michael Eisner does or does not do.
For example many people will continue to buy or go see any movie with a Disney label simply because it has a Disney label. Including those who complain about the "cheapquels".
This is especially true for those who may be putting their travel plans on hold.
Here are some companies to watch to keep an eye on the American economy: American Express, DuPont, McDonald's, Tyco, Aetna, Monster Worldwide, Exxon Mobil, Procter & Gamble and Walt Disney to learn why read: Nine earnings reports that matter Part of this article was posted in our Disney Corporate and Affiliated Info forum a few weeks ago.
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