According to police, a Florida man used a stolen Disney iPad with a VIP app to allow a tour group to bypass long lines.

It's possible that the greatest way to enjoy Disney's parks is to break the law.


The ever-increasing popularity of Disney’s theme parks, fueled by new attractions such as Star Wars: Galaxy’s Edge, has resulted in most trips needing hours of waiting in line for rides. However, a Florida guy devised a smart solution to the problem by installing an authentic Disney World program that permits VIPs to bypass queues on what authorities believe was a stolen iPad.

For customers who did not want to spend the majority of their vacations waiting in huge lines, Disney launched FastPass in 1999, which enabled guests to reserve a seat on a ride at a later time and spend their time waiting in other sections of the park enjoying other attractions. Other virtual queue systems, including Disney FastPass+ and MaxPass, subsequently followed it, allowing customers to plan rides weeks in advance or pay an extra daily or annual charge to bypass the parks’ lengthy lineups.

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However, Disney announced last month that FastPass, FastPass+, and MaxPass would be phased out in favor of a new service called Disney Genie+, which will charge guests “$15 per ticket per day at Disney World and $20 per ticket per day at Disneyland” to bypass long lines and board a ride at a specific scheduled time using the parks’ new Lightning Lane option. Given how costly admission to the parks is already, many Disney fans were understandably outraged at having to pay even more money to avoid standing in line for hours at a time.

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It turns out that there is still another way to avoid the huge queues at the parks that may get you in hot water with the mouse and the local authorities. Earlier this year, a 30-year-old Florida man named Rennan Carletto was discovered by an investigations manager from the park’s Tickets and Resort Fraud department using an official Walt Disney World app to create unauthorized reservations for a tour group he was leading at a Disney’s Hollywood Studios attraction.

The software in question is available to official Walt Disney World cast members on authorized smartphones and allows them to completely bypass queues for VIPs and other visitors without having to use the virtual queueing systems available to normal customers. When the investigator saw Carletto and the party he was with bypass one of the lines, they informed the Disney employees in charge of the attraction to cancel their tickets and deny them admission.

The investigator and an off-duty deputy then followed Carletto to the parking lot to see if they would use the app to make more reservations. When confronted, Carletto claimed he worked for a company called ‘A Class,’ and that his boss, another man identified only as Tony, had given him the iPad to use and that he had no idea it was stolen property. The iPad was returned to the investigator after local authorities were summoned to the park, but officials informed a local NBC affiliate that “the investigator has dealt with ‘Tony’ in the past for the same issues but could not provide further information on the man.” There’s no word on how the iPad was removed from the park, but it was apparently never reported so stolen, so while Carletto wasn’t charged with a crime, Disney did, however, slap him with a trespassing warning for all its parks.

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